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Becoming a Community Service Provider
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Thank you for your interest in becoming a certified community provider. According to Alabama law, any community program providing services to people living with developmental disabilities, mental illness, and/or substance use disorders, must be certified by the Alabama Department of Mental Health. Certification standards are outlined in the Alabama Administrative Code (state law). ADMH established a certification process to ensure services provided in the community meet those quality and safety standards.

Certification by the ADMH is not a means of obtaining clients for the services your agency is certified to provide, nor is it a means of obtaining funding or payment for the services your program is certified to provide. As you are considering whether you want to become a community provider, you should:

  • Go to the Alabama Secretary of State website to review requirements for becoming a business in Alabama.
  • Develop community partnerships by reaching out to other community providers and organizations who have an interest in the people who may need the services you plan to provide.
  • Establish a business plan to determine how your agency will obtain clients and receive payments for services provided by your agency.

The ADMH provides a two-phase orientation process to assist you in understanding the certification application process and to provide you with information you can use to determine whether your program has the current capacity to meet certification standards.

Completion of this orientation does not guarantee that your program will be certified.

Prospective Community Provider – Certification Orientation
(Phase 1 – online course)

This is an online course available at: The cost of the Prospective Community Provider – Certification Orientation (Phase 1) is $10. Once you have completed this online course, print the certificate of completion to include with your registration packet for Phase 2. You cannot enroll in the Phase 2 orientation without the certificate of completion from Phase 1.

Prospective Community Provider – Certification Orientation
(Phase 2 – Live Event)

Phase 2 of the certification orientation is a live event conducted twice a year (typically in the spring and fall) in Montgomery, Alabama. This phase of the orientation will provide more detail on the minimum standards and requirements for becoming a certified program and allow you to ask questions about the certification process. The cost for registration to this phase of the orientation is $100. You must submit the Phase 2 Certificate of Completion certificate with your agency’s ADMH certification application when you apply for certification.


The Spring 2018 - Phase 2 Orientation is open for registration:

  • The next date for Prospective Community Provider – Certification Orientation (Phase 2 – Live Event) will be Thursday, March 15, 2018 in Montgomery, Alabama at the State Capitol Auditorium.
  • This orientation will only cover information for programs applying for certification of mental illness or substance use disorder programs/services. Information for programs providing developmental disability services will not be offered at this time.
    • The Division of Developmental Disabilities is revising their training and will not have a Phase 2 orientation until the fall of 2018. (Please refer back to this page for future registration opportunities.)
  • There is a maximum enrollment of 75 participants.
  • Based on current needs for substance use disorder services, preference will be given for certification applications submitted to provide these services in the following counties: Autauga, Bullock, Coffee, Lawrence, Lowndes, Perry, Washington, and Wilcox.

Please download the Registration Packet and forward your completed Registration Form, Phase 1 – Certificate of Completion, and a $100 Money Order or Cashier’s Check made out to the Alabama Department of Mental Health or ADMH.

Mail registration fee, Phase 1-Certificate of Completion, and Registration Form to:
Alabama Department of Mental Health
Office of Staff Development
P.O Box 301410
Montgomery, AL 36130-1410

Registration for Prospective Community Provider – Certification Orientation (Phase 2 – Live Event) is first received/first registered. This orientation is not approved for continuing education and is non-refundable. No refunds will be offered for cancellation.

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