Complete Manual
Provider Operational Guidelines Manual Published 04/10/23
Section Updates
A.1.2.a Criteria for Determining Eligibility and Placement on the Waiting List Published 08/03/23
A.1.2.c Waiting List - Entry to Services Published 08/03/23
A.2.1 Appeals Process Published 08/03/23
A.4.5. Monitoring - Individual Experience Assessment Survey Published 06/25/24
A.4.8 Support Coordination Guidelines Published 06/20/23
A.4.9. Free Choice of Provider and Free Choice Provider Complaint Published 06/25/24
A.5.2.a. Certification Status and Adding New Settings Services and or Individuals Published 06/25/24
A.5.5. Monitoring of Waiver Services Published 06/25/24
A.5.11. HCBS Provider Owned and Controlled Properties Published 06/25/24
A.5.12 Specialized Service Provider Enrollment Published 06/20/23
B.1.2.a Criteria for Determining Eligibility and Placement on the Waiting List Published 08/03/23
B.2.1 Appeals Process Published 08/03/23
B.3.5.a. Initial - IEA A.5.13. New Settings HCBS Compliance Published 06/25/24
B.3.5.b. Ongoing Monitoring - IEA Published 06/25/24
B.4.2. Existing CWP Provider Seeking to Add or Delete CWP Services Published 06/25/24
B.4.3. HCBS Provider Owned and Controlled Properties Published 06/25/24
B.4.4 Specialized Service Provider Enrollment Published 06/20/23
B.5.1. Provider Recruitment Published 06/25/24
B.5.4. CWP Initial Credentialing and Re-Credentialing Processes Published 06/25/24
B.5.5. HCBS Compliance Process for CWP Published 06/25/24