Quality & Planning

The Office of Quality & Planning is responsible for ensuring that optimally safe, efficient and effective care is provided by community agencies. Certification staff require that program standards are maintained. Quality Enhancement specialists provide training and technical assistance to community provider organizations.

Quality Enhancement


Quality Enhancement (QE) specialists provide training and technical assistance to community provider organizations in various system areas as required by the Division of Developmental Disabilities. QE staff are housed in the regional community services offices and are responsible for conducting on-site visits and collecting, analyzing and monitoring agency-specific plans.

 

CQL’s 4-Day Personal Outcome Measures (POM) Training
Target audience: Case Managers, Supervisors and Qualified Developmental Disability Professionals (QDDPs)

CQL’s 1-Day POM Training
Target audience: Direct Support Staff and Human Rights Committee Members

Basic Assurances Training
Target audience: Executive Directors, Supervisors, Administrators and QDDPs

QDDP Training

  1. Online QDDP Modules (1-9) are available at https://c-q-l.org/ALtraining
  2. Learning Methods Training

 

Additional technical assistance and consultation is available to community providers upon request.

 

Connie Batiste, Director
334-353-7053

Dr. Teresa McCall, Quality Enhancement
334-242-0402

All other Certification and Quality Enhancement staff can be found in Regional Offices