The Office of Quality & Planning is responsible for ensuring that optimally safe, efficient and effective care is provided by community agencies. Certification staff require that program standards are maintained. Quality Enhancement specialists provide training and technical assistance to community provider organizations.

Quality Enhancement


Quality Enhancement (QE) specialists provide training and technical assistance to community provider organizations in various system areas as required by the Division of Developmental Disabilities. QE staff are housed in the regional community services offices and are responsible for conducting on-site visits and collecting, analyzing, and monitoring agency-specific plans.

Quality Improvement System Training
Target audience: Executive Directors, Supervisors, Administrators, and QDDPs

QDDP Training

  1. Online QDDP Modules (1-9) are available at https://c-q-l.org/ALtraining
  2. Learning Methods Training

Additional technical assistance and consultation are available to community providers upon request.

 

Fredericka Orange, Director of Provider Certification
334-353-7053

Grayson Schemer, Director of Quality Assurance
251-283-6208

All other Certification and Quality Enhancement staff can be found in Regional Offices