No individual is immune from the impact of untreated behavioral health needs. Each year, there are thousands of preventable tragedies that may be addressed with proper mental health resources and access to care. To offer innovative and accessible solutions, the Alabama Crisis System of Care:

  • Expands access to care
  • Assists individuals before a civil commitment may occur
  • Reduces the number of arrests
  • Decreases frequency of admissions to hospitals
  • Includes someone to talk to, someone to come to you, and someplace to go
  • Offers the right care, at the right time, at the right place
  • Assists individuals in crisis to achieve stability
  • Promotes sustained recovery
  • Provides connections and referrals to agencies and organizations
  • Includes 9-8-8, Mobile Crisis Teams, and Crisis Centers
  • Maximizes opportunities for the behavioral health workforce

Gov. Kay Ivey, the Alabama State Legislature, and the Alabama Department of Mental Health have funded four Crisis Centers which offer services in staged levels.  These centers improve access to behavioral healthcare services for individuals who are experiencing a mental health or substance abuse crisis, and they aid jails and hospitals throughout the state by alleviating the burden to house and care for individuals in need of services.

ADMH thanks Governor Ivey and legislative investment, which helps to expand and transform the Alabama crisis system of care, dramatically lower healthcare costs, reinvest state dollars, achieve better health outcomes, and improve life for those with acute mental health needs.

The Crisis Centers are individualized to the unique needs of the communities they serve.  They are located at the community mental health centers in Mobile, Montgomery, Huntsville and Birmingham:

  • AltaPointe Health: The Behavioral Health Crisis Center will be located Mobile County and will serve Baldwin, Washington, Clark, Conecuh, Escambia, and Monroe Counties. The phone number for AltaPointe Behavioral Health Crisis Center is 251-450-2211. Click here for information.
  • Montgomery Area Mental Health Authority: This center will have a regional approach, with the center based in Montgomery, serving the entire River Region, and the counties of Chambers, Lee, Russell and Tallapoosa, in partnership with the community mental health centers of East Alabama and East Central Alabama. The phone number for the Crisis Center is 334-279-7830.
  • WellStone: This center will be located in Huntsville serving Cullman and Madison counties, and the surrounding counties of Fayette, Lamar, Marion, Walker, Winston, Lawrence, Limestone, Morgan, Jackson, Marshall, Cherokee, Dekalb and Etowah. The phone number for WellStone Emergency Services Crisis Center is 256-705-6444. Click here for more information. 
  • Jefferson, Blount, St. Clair Behavioral Services: This center will serve the named counties, in addition to surrounding counties. At this time, the center is in the process of construction and will open in Spring 2022.

In addition to creating Crisis  Centers, the Alabama Crisis System of Care includes the implementation of 9-8-8 and Rural Crisis programs throughout the state.

The purpose of the 9-8-8 Comprehensive Behavioral Health Crisis Communication System Commission (typically called the 9-8-8 commission), created by Act 2021-359, is to study and provide recommendations for the implementation of the 9-8-8 system to enhance and expand behavioral health crisis response and suicide prevention services before it is nationally implemented on July 16, 2022, as required by Public Law No: 116-172. Click here to read the report by the 9-8-8 Commission.

The goals for rural crisis programs are aligned with the overarching goals of crisis care, which are to reduce the burden on EDs/Hospitals, reduce burden on Law Enforcement/Jails, and improve access for the “right care, right time, right place.”

In Fiscal Year 2021, five community mental health centers across the state received funding to increase their crisis care services:

  • Cahaba Center for Mental Health
  • Northwest Alabama Mental Health Center
  • Southwest Alabama Behavioral Health Care Systems
  • WellStone Behavioral Health (Cullman)
  • West Alabama Mental Health Center

Each center has built a mobile crisis unit into their services. The community mental health centers may also include in their crisis services: a co-response with law enforcement and emergency medical personnel, crisis peer support, crisis case management, regional call centers, and respite options.

Another element to the success of the Alabama Crisis System of Care is the Stepping Up Alabama Initiative, an integral part of mental health care. Stepping Up is a national initiative designed to reduce the number of people who have mental illnesses in jails and hospital emergency departments. To learn more about Stepping Up Alabama, its components, and progress, please visit Stepping Up Alabama.