Support Coordination

The Office of Support Coordination (formerly referred to as Case Management) provides leadership and focus in the implementation of a statewide service coordination system for the Division of Developmental Disabilities. Activities of this office provide guidance to 310 Boards located throughout the state to ensure initial and ongoing coordination of appropriate and integrated waiver services based upon each individual’s level of care and assessed needs.


This office also manages the DMH Call Center, the point of contact for initial screening and referral to determine eligibility for placement on the waiting list for waiver-funded supports and services.